In this episode of Beyond Core, we sit down with Jeremy Gottschalk, platform expert, author of "Bulletproof Your Marketplace", and founder of the Marketplace Risk conference series. Jeremy shares hard-earned insights on how platforms can navigate trust, safety, and emerging risks in an AI-driven world.

🔑 Key Takeaways:

• Why trust is the new growth engine for marketplaces
• The double-edged sword of AI: operational boost vs. threat acceleration
• Why digital identity is the cornerstone of trust and safety
• The evolution from liability denial to proactive responsibility
• How personalization and AI must be balanced with oversight

💬 Featured Quotes:

“Trust is the biggest barrier to conversion… Once they trust you and convert to paying customers, now you've got to keep them safe.”

“There are a lot of really good uses for AI, but there are a lot of really bad people who are simultaneously leveraging those tools—and they are way ahead of the good guys.”

“The platforms that you and I want to be on are taking more responsibility. They’re not pretending that bad things aren’t happening—they’re being forward about risks and how to prevent them.”

Whether you're building a marketplace, platform, or digital ecosystem—this episode is packed with actionable insights on how to stay ahead of risk while earning long-term user trust.

🎙️ Listen now and future-proof your platform.

Jeremy @Linkedin: https://www.linkedin.com/in/jeremygottschalk/

Book "Bulletproof your marketplace" on Amazon: https://amzn.eu/d/aKfOXhd

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More about our VNTR.AI platform at www.fastbreak.one/ai

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